Adding to a growing list of high-profile awards, brand management agency London : Los Angeles (LO:LA) has now been recognized as an A+ rated company by the Better Business Bureau. The accolade is reserved for those organizations that demonstrate the highest levels of customer satisfaction, transparency, and standing in their respective industries.
More details can be found at https://www.thelolaagency.com/post/lo-la-receives-bbb-a-rating
To achieve an A+ rating, the BBB states that a business must achieve a total score of between 97 and 100 out of a possible maximum of 100. The scoring system is broken down into 13 separate areas, including complaints and complaint resolution, industry, time in business, competency licensing, and the use of transparent business practices.
London : Los Angeles explains that creative fields, such as brand development, can often be more challenging to achieve near-perfect customer satisfaction ratings, as a client's vision may not always align with that of the team. The agency states that a collaborative approach has been instrumental in its ongoing success, with clients being an integral aspect of the creative process.
"We have long held the belief that our clients keep coming back because of our straightforward and honest approach, and the A+ rating with Better Business Bureau only confirms that," a company representative explained. "Of course, we still think we can do better. We are obsessed with creating effective marketing campaigns, always staying ahead of the curve and ready to meet any challenge."
In addition to the firm's BBB rating, LO:LA has been the recipient of multiple other high-profile awards in recent months, including 7 gold and 6 silver medals at the Davey Awards, along with 2 gold, 2 silver, and one bronze medal at this year's Transform Awards. With offices in Segundo, California, and Mayfair, London, the agency has a truly global presence.
"LO:LA has been an excellent creative partner for us," one client recently stated. "The team is proactive, solution-oriented, strategic, and collaborative. We've worked with them on a range of projects, including brand identity, website design, content creation, and video assets. They're always extremely prompt, honest, and trustworthy, making it a pleasure to work with them."
Interested parties can find more information by visiting https://www.thelolaagency.com/post/lo-la-receives-bbb-a-rating
London : Los Angeles (LO:LA)
840 Apollo Street
Suite 100
El Segundo
CA
90245
United States
COMTEX_461075286/2831/2024-12-20T22:57:21
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